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Everything you need to know
Frequently Asked Questions
Clear answers before you make your decision.
Is the scale compatible with iPhone and Android?
Yes. The smart scale connects via Bluetooth and works with both iOS and Android devices. Data syncs automatically after each measurement.
What biometrics does it measure?
It tracks 9 metrics: weight, body fat, lean mass, hydration, visceral fat, bone mass, BMI, basal metabolic rate, and body age.
How accurate are the measurements?
The scale uses four high-precision sensors and bioelectrical impedance analysis technology to provide consistent body composition tracking.
Can multiple users use the same scale?
Yes. The app supports multiple profiles so each user can track their own private progress.
Does it sync automatically?
Yes. After stepping on the scale, your data syncs automatically via Bluetooth to the mobile app.
Is it safe to use?
The signal used is very low and safe for healthy individuals. Not recommended for people with pacemakers or certain medical implants.
What is included in the box?
The package includes the smart scale, batteries, and a quick start guide.
How long does shipping take?
Orders are typically delivered within 7–10 business days in the United States. Tracking is provided after dispatch.
What if I’m not satisfied?
We offer a satisfaction guarantee. If you're not happy, you may request a return within our return window according to policy.
Do I need Wi-Fi to use it?
No. The scale connects to your phone via Bluetooth. Your phone handles syncing and storing the data in the app.